A major component of any information literacy training program incorporates training on copyright and fair use. While in the library literature, librarians have provided excellent training on understanding copyright and appropriate use, they have not focused on providing training on other forms of intellectual property (IP), particularly patents. As IP in the form of patents is becoming exponentially more important in the research-to-commercialization process, more work on information literacy training about patents is needed. This paper provides definitions of IP literacy, places the value of IP literacy in a larger context, looks at target audiences, proposes a framework for IP literacy and provides suggestions about the role that librarians can play in developing IP literacies beyond copyright.

This paper aims to explore and study the current usage trends of Web2.0 namely Facebook, RSS, Blogs and Twitter among selected higher education institutions’ libraries in 6 gulf countries namely: Kingdom of Saudi Arabia, United Arab Emirates, Qatar, Bahrain, Oman and Kuwait. Websites of the selected libraries would be compared on the extent of the usage of these tools, the participation level and their purpose. The author would also share his opinion and suggestions on improving the current trends pertaining to the area of Web2.0 and libraries. The impact and importance of Web2.0 on libraries cannot be disputed. Since gaining popularity in mid-2000, libraries around the globe have jumped onto the Web2.0 bandwagon. Among the common examples of Web2.0 used by libraries today are namely: social networking sites, blogs, wikis, folksonomies and video sharing sites. Libraries are using Web2.0 to (among others): • market their services / resources to their community, • announce latest library news, • provide their online guides / notes for their resources among others. Though such tools have been implemented by most libraries around the world, some of the challenges faced by libraries are: •participation level – casting the net to a wider audience •selection of web2.0 tools •effectiveness of present web2.0 tools used by the libraries

The transition to open access (OA) is being driven by funders, libraries, researchers and publishers around the world, and is having an impact on us all. It is inevitable that different countries, organisations and disciplines are moving at different rates towards an OA model, and it is this that we will focus on in this session. Drawing on experiences from across Europe and the Middle East we will provide perspectives from both a global publisher and institutions based in the region. Taylor & Francis take a flexible, evidence-based approach to open access, providing a choice of publication routes for our authors, and a choice of agreements for our library customers. Carolyn will outline some of the open access developments, opportunities and challenges at Taylor & Francis. The library plays a critical role in facilitating open access for their researchers, from managing a repository to providing support and information on the OA publication process to their authors. Janis Tyhurst and Dr Imad Bachir will each give an overview of how this is being managed by their institution. There will be an opportunity for questions and discussion with the panel.

This paper will focus on the collaboration efforts of three different university departments to create, teach and evaluate the benefits of a joint patent training series, as well as the future directions this collaboration will take. KAUST has as one of its goals the diversification of the Saudi economy. There is a strong focus at the university on developing entrepreneurial ideas and commercializing research done. The University Library supports this goal through the provision of electronic resources and introductory patent search training skills. However, the patent training class offered by the University Library is only one step in a process that faculty and students need when starting or taking their research to the next level. In the Fall of 2015, I met with representatives of the two major stakeholders in the patent arena, the office of Sponsored Research (OSR) and the Technology Transfer Office (TTO), to develop a patent training program to meet the needs of researchers. The OSR provides funding to researchers who have demonstrated that their ideas have merit with potential applications, the TTO works with researchers who are at the point of needing IP protection. The resulting discussion led us to collaborate on creating a workshop series that benefit the researcher’s information needs and each of our departments as well. In the first of the series of three 2 hour workshops, the Manager of TTO and the Lead Integrative Specialist from the OSR presented a workshop on an overview of Intellectual Property and the patenting process. These presentations focused on when and how to determine whether research is potentially patentable, why a researcher needs to protect his/her research and how to go about protecting it. The second workshop focused on introductory patent search skills and tools, how to expand a literature search to include the information found in patents, and how this kind of research will improve not only the literature search but the research itself. This workshop was presented by me, representing the library, and an Integrative Specialist from the OSR. The third session builds on the first two by focusing in on how to evaluate a patent’s quality, how to read the patent to find the critical point(s) of the claim(s) being made, and free tools that will assist in evaluating the “intellectual space” around the claim(s) that will help focus and direct current and future research. This session is presented by another member of the TTO.

In the challenging times of budget cuts and reviews, libraries are faced with issues, among others, such as justifying acquisition, negotiating deals and reviewing current subscriptions (pertaining to electronic resources). With the rapid increase in growth of electronic resources, libraries have to continuously assess their acquisition models and policies to constantly ensure that they are balancing their budget and users’ needs as well. This paper highlights the role played by Technical and IT department of King Abdullah University of Science and Technology (KAUST) library (Saudi Arabia) in acquiring the electronic resources (electronic books, electronic journals, databases, image and reference) for the community. It will describe the processes during the early days when KAUST library was inaugurated; how electronic resources were acquired and what went through during those days. The paper will elaborate further how the acquisition model has evolved and the various important roles played by the library staff in ensuring that acquisitions/subscriptions are justified, within the budget and provides ROI for the library. King Abdullah University is a graduate research university which opened in September 2009 with its first cohort of 800 graduate students (25% female) taught by 100 faculties. The focus of study and research in the university are: Mathematics and Computer Science, Physical Sciences and Life Sciences. The university library started with 10 staff. The library has a “state-of-the-art learning and information resource center supporting graduate education and advanced scientific research” (KAUST, 2010).

Purpose: The objective of this paper is a contribution to the body of Lean Six Sigma knowledge within the vertical of higher education institutions. The paper will review the initial phase of an implementation and highlight future challenges. Approach: The observations presented in this paper, originates from rolling out a large lean six sigma implementation at a newly established university. The paper is supported with secondary data from literature. Findings: The paper will discuss the challenges of applying the lean six sigma method in a complex transactional environment. Research limitations: This paper is based on an empirical study of a single instance and authors’ experiences as practitioners. Originality: This paper is the first description of what is believed to be one of the largest implementations of Lean Six Sigma in higher education.

Collecting, storing, discovering, and locating are integral parts of the composition of the library. To fully utilize the library and achieve its ultimate value, the construction and production of discovery has always been a central part of the library’s practice and identity. That is the reason why the new generation (also called the next-generation discovery) discovery gets such striking effect since it came into library automation arena. However, when we talk about the new generation of discovery in the library domain, we should see it in the entirety of the library as one of its organic parts and consider its progress along with the evolution of the whole library world. We should have a deeper understanding about its relationship and interaction with the internet, the rapidly changing digital environment, and the elements and the chain of library services. To address above issues, this paper overviews the different versions of the definition for the new generation discovery by combining our own understanding. The paper also gives our own description for its properties and characteristics. The paper points out what challenges, which extends the technology domain to commercial interests and business strategy, are faced by the discovery applications, and how library and library professionals deal with those challenges. Finally, the paper elaborates on the promise brought by the new discovery development and what the next exploration might be for its future.

This paper describes strategies and initiatives undertaken by the King Abdullah University of Science and Technology (KAUST) library in sharing information and knowledge among its staff. KAUST Library adopted several IT platforms to enable staff to contribute, share, collaborate, extract and act upon knowledge in order to serve our users better. They include: Sharepoint and Google Docs. As Duffy (2000) stated, that “success depends on capitalizing on every available resource including what a company knows and how it uses what it knows”. Therefore, to provide value-added services to our community of researchers and academicians, library staff needs to be equipped with the right skills and tools to be able to act upon users’ inquiries and information needs. KAUST library which was opened in Aug 2009 aims to support education and advanced scientific research. With its state of the art learning and information resource center, the library provides instructional assistance and reference services to its research and academic community. With the influx of information coupled the pervasive use of information technology and Web2.0, the library has to grapple with the issue of information overload. It is important to be able to sieve through the rubbles of information to apply the relevant ones during the point of transaction. Based on our experience in using various IT platforms, this paper will share the impacts of such tools. Lessons learnt and future directions in this area will also be discussed.