Establishing a Business Process Reference Model for Universities

Handle URI:
http://hdl.handle.net/10754/304998
Title:
Establishing a Business Process Reference Model for Universities
Authors:
Svensson, Carsten ( 0000-0002-1589-2561 ) ; Hvolby, Hans-Henrik
Abstract:
Modern universities are by any standard complex organizations that, from an IT perspective, present a number of unique challenges. This paper will propose establishing a business process reference framework. The benefit to the users would be a better understanding of the system landscape, business process enablement, collection of performance data and systematic reuse of existing community experience and knowledge. For these reasons reference models such as the SCOR (Supply Chain Operations Reference), DCOR (Design Chain Operations Reference) and ITIL (Information Technology Infrastructure Library) have gained popularity among organizations in both the private and public sectors. We speculate that this success can be replicated in a university setting. Furthermore the paper will outline how the research group suggests moving ahead with the research which will lead to a reference model.
KAUST Department:
Information Technology Department
Citation:
Svensson C, Hvolby H-H (2012) Establishing a Business Process Reference Model for Universities. Procedia Technology 5: 635-642. doi:10.1016/j.protcy.2012.09.070.
Publisher:
Elsevier
Journal:
Procedia Technology
Issue Date:
Sep-2012
DOI:
10.1016/j.protcy.2012.09.070
Type:
Article
ISSN:
22120173
Additional Links:
http://linkinghub.elsevier.com/retrieve/pii/S2212017312005014
Appears in Collections:
Articles; Information Technology Department

Full metadata record

DC FieldValue Language
dc.contributor.authorSvensson, Carstenen
dc.contributor.authorHvolby, Hans-Henriken
dc.date.accessioned2013-11-05T18:00:31Z-
dc.date.available2013-11-05T18:00:31Z-
dc.date.issued2012-09en
dc.identifier.citationSvensson C, Hvolby H-H (2012) Establishing a Business Process Reference Model for Universities. Procedia Technology 5: 635-642. doi:10.1016/j.protcy.2012.09.070.en
dc.identifier.issn22120173en
dc.identifier.doi10.1016/j.protcy.2012.09.070en
dc.identifier.urihttp://hdl.handle.net/10754/304998en
dc.description.abstractModern universities are by any standard complex organizations that, from an IT perspective, present a number of unique challenges. This paper will propose establishing a business process reference framework. The benefit to the users would be a better understanding of the system landscape, business process enablement, collection of performance data and systematic reuse of existing community experience and knowledge. For these reasons reference models such as the SCOR (Supply Chain Operations Reference), DCOR (Design Chain Operations Reference) and ITIL (Information Technology Infrastructure Library) have gained popularity among organizations in both the private and public sectors. We speculate that this success can be replicated in a university setting. Furthermore the paper will outline how the research group suggests moving ahead with the research which will lead to a reference model.en
dc.language.isoenen
dc.publisherElsevieren
dc.relation.urlhttp://linkinghub.elsevier.com/retrieve/pii/S2212017312005014en
dc.rightsArchived with thanks to Procedia Technologyen
dc.subjectBusiness Process Managementen
dc.subjectBusiness process managementen
dc.subjectBpmen
dc.subjectEnterprise systemsen
dc.titleEstablishing a Business Process Reference Model for Universitiesen
dc.typeArticleen
dc.contributor.departmentInformation Technology Departmenten
dc.identifier.journalProcedia Technologyen
dc.eprint.versionPost-printen
dc.contributor.institutionDepartment of Physics, Hong Kong University of Science and Technology, Clear Water Bay, Kowloon, Hong Kongen
dc.contributor.affiliationKing Abdullah University of Science and Technology (KAUST)en
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