Establishing a Lean Six Sigma Program in Higher Education

Handle URI:
http://hdl.handle.net/10754/301467
Title:
Establishing a Lean Six Sigma Program in Higher Education
Authors:
Svensson, Carsten ( 0000-0002-1589-2561 ) ; Baessa, Mohamed A. ( 0000-0001-9927-5204 ) ; Bakhsh, Majed M.
Abstract:
Purpose: The objective of this paper is a contribution to the body of Lean Six Sigma knowledge within the vertical of higher education institutions. The paper will review the initial phase of an implementation and highlight future challenges. Approach: The observations presented in this paper, originates from rolling out a large lean six sigma implementation at a newly established university. The paper is supported with secondary data from literature. Findings: The paper will discuss the challenges of applying the lean six sigma method in a complex transactional environment. Research limitations: This paper is based on an empirical study of a single instance and authors’ experiences as practitioners. Originality: This paper is the first description of what is believed to be one of the largest implementations of Lean Six Sigma in higher education.
KAUST Department:
University Library
Publisher:
First International Conference on LSS for Higher Education
Issue Date:
12-Sep-2013
Type:
Conference Paper
Appears in Collections:
Conference Papers; Conference Papers/Presentations; Articles

Full metadata record

DC FieldValue Language
dc.contributor.authorSvensson, Carstenen
dc.contributor.authorBaessa, Mohamed A.en
dc.contributor.authorBakhsh, Majed M.en
dc.date.accessioned2013-09-12T10:17:56Z-
dc.date.available2013-09-12T10:17:56Z-
dc.date.issued2013-09-12en
dc.identifier.urihttp://hdl.handle.net/10754/301467en
dc.description.abstractPurpose: The objective of this paper is a contribution to the body of Lean Six Sigma knowledge within the vertical of higher education institutions. The paper will review the initial phase of an implementation and highlight future challenges. Approach: The observations presented in this paper, originates from rolling out a large lean six sigma implementation at a newly established university. The paper is supported with secondary data from literature. Findings: The paper will discuss the challenges of applying the lean six sigma method in a complex transactional environment. Research limitations: This paper is based on an empirical study of a single instance and authors’ experiences as practitioners. Originality: This paper is the first description of what is believed to be one of the largest implementations of Lean Six Sigma in higher education.en
dc.language.isoenen
dc.publisherFirst International Conference on LSS for Higher Educationen
dc.subjectLean Six Sigmaen
dc.subjectProcess Improvementen
dc.subjectBusiness Process Managementen
dc.subjectOrganizational Developmenten
dc.subjectHigher Educationen
dc.subjectLSSen
dc.subjectQuality Improvementen
dc.titleEstablishing a Lean Six Sigma Program in Higher Educationen
dc.typeConference Paperen
dc.contributor.departmentUniversity Libraryen
dc.eprint.versionPost-printen
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